TROUBLESHOOTING
A systematic approach to problem solving that is
often used to find and correct issues
AVERTISSEMENT : Ce produit contient de la nicotine.La nicotine est un produit chimique addictif.Les produits affichés sur le site VOOPOO sont destinés au marché international.En raison des réglementations, les produits disponibles pour différentes régions peuvent varier.Merci de votre compréhension.
Make sure the battery have power.
Try turning on the device when charging.
• Clean the tank/pod/auto sensor and the device.
• Change other pods/tanks or coils.
• Make sure the coil is correctly installed.
• Change other coils or pods to have a try.
• Clean the charging port and the cable.
• Change other batteries and the charging cable.
• Charge the device for at least 2 hours if it hasn’t been
used for a long time.
• It is recommend to use high - rate battery, with discharge
current > 30A or higher drain battery.
• Please use the coil with higher resistance to see if have
same issue.
• If above problem still exists, please contact us by email:
support@voopoo.com
• Please clean the MOD/Pod/Cartridge electrode/510
connector and check if the pin in the MOD is flexible.
• Please clean E-juice or condensate inside the auto
sensor/MOD/Tank.
• Do not screw the MOD 510 connector tightly. Please
rotate the Pod 180 degrees or change other coils/pods
/tanks to try.
• When using the new coil, fill e-liquid to completely soak
the coil and let it sit for 5 minutes at least before vaping .
• Make sure to use the coil within wattage range.
• Change a new coil if it has been used for a long time
• Press the button harder and make sure the device is
unlocked.
• Restart the device and then press the buttons again.
• Change other coils/pods/tanks.
• Make sure the coil is Voopoo product.
• Make sure the cable is original and the system of your
computer is Windows.
• Try the type-c cable with both the upside and downside.
• Make sure the battery of your device is over 60%.
