TROUBLESHOOTING
A systematic approach to problem solving that is
often used to find and correct issues
Make sure the battery have power.
Try turning on the device when charging.
• Clean the tank/pod/auto sensor and the device.
• Change other pods/tanks or coils.
• Make sure the coil is correctly installed.
• Change other coils or pods to have a try.
• Clean the charging port and the cable.
• Change other batteries and the charging cable.
• Charge the device for at least 2 hours if it hasn’t been
used for a long time.
• It is recommend to use high - rate battery, with discharge
current > 30A or higher drain battery.
• Please use the coil with higher resistance to see if have
same issue.
• If above problem still exists, please contact us by email:
support@voopoo.com
• Please clean the MOD/Pod/Cartridge electrode/510
connector and check if the pin in the MOD is flexible.
• Please clean E-juice or condensate inside the auto
sensor/MOD/Tank.
• Do not screw the MOD 510 connector tightly. Please
rotate the Pod 180 degrees or change other coils/pods
/tanks to try.
• When using the new coil, fill e-liquid to completely soak
the coil and let it sit for 5 minutes at least before vaping .
• Make sure to use the coil within wattage range.
• Change a new coil if it has been used for a long time
• Press the button harder and make sure the device is
unlocked.
• Restart the device and then press the buttons again.
• Change other coils/pods/tanks.
• Make sure the coil is Voopoo product.
• Make sure the cable is original and the system of your
computer is Windows.
• Try the type-c cable with both the upside and downside.
• Make sure the battery of your device is over 60%.